First steps

or „How To Get Rid Of the Problem Fast! Do Not Panic!“

1. TURN OFF THE SYSTEM, do not restart, do not even try to recover your data yourself (unauthorized manipulation may cause irreversible damage which may preclude data recovery at all; eventually data recovery will be significantly aggravated and not only will the price will increase, but also the time necessary for data recovery).
2. FILL IN THE FORM or call our local hotline to arrange the fastest way of recovery. You can convey all requisite information for recovery and also specify the data required.
3. PRINT THE FORM
4. PACK THE MEDIUM for transportation with the printed form. Do not forget to thoroughly protect the medium from possible damage during transport.
5. Upon RECEIPT, we will perform a diagnosis of the medium and we will inform you within 2 hours about the chances of recovering your data.

Data recovery - order form

Device type: HDD (2,5“ - notebook) HDD (3,5“ - desktop) external HDD SSD RAID memory card CD/DVD/Blueray disc other	*Full name:
Manufacturer: ADATA ADAPTEC Corsair Fujitsu Hitachi IBM Kingston Maxtor Patriot Quantum Samsung SanDisk Seagate Toshiba Transcend Verbatim Western Digital Other...	Company (optional):
Malfunction: The disc is not recognized by BIOS Computer will recognize disc, data unavailable Computer will not recognize disc Mechanical fault Other (specify in notes)	*Email:
Delivery: Personal delivery Courier delivery	Phone:
*Since when:	*Street:
*Until when:	*ZIP code:
Note:	*City:

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