Professional Data Recovery

We arrange pickup of your damaged media via courier throughout Europe for €45 (diagnostics free). You can also deliver the damaged disk or other media personally to our headquarters (free diagnostics), or send it by any other carrier to our address.

Diagnostics allows us to determine the extent of damage, expected recovery time and guaranteed price - never higher. We will perform data recovery only after your approval. If you do not agree, we will return the media or dispose of it free of charge.

After diagnostics, we will present you with a binding price quote. Data recovery begins only after your approval – no hidden fees.

We start data recovery after your approval of the price and mode, with the recovery process including output verification and determination of recovery success. If technically possible, we create a list of recovered files in HTML format.

After recovery is complete, we will send you an email with information about success, volume of recovered data and a list of files in HTML format. You can also verify the data in person at our location before payment. After approving the results, we will arrange on which media to load the data — you can provide your own blank media, purchase new from us, or we will store the data on our secure FTP.

After loading the data, we will arrange delivery and payment. Recovery can be paid in cash or by card upon personal collection, by COD, bank transfer in advance, or by invoice with payment terms for institutions and partners.