Professional Data Recovery
DataHelp is a leading European data recovery company with over 35 years of experience. We specialize in HDD, SSD, RAID and flash drive recovery. Pay only for success.
Data Recovery Process
Pay only for successful recovery
1. Device Shipment
We receive the device and create a record
We arrange pickup of your damaged media via courier throughout Europe for €45 (diagnostics free). You can also deliver the damaged disk or other media personally to our headquarters (free diagnostics), or send it by any other carrier to our address.
2. Diagnostics
We analyze and determine the extent of damage
Diagnostics allows us to determine the extent of damage, expected recovery time and guaranteed price - never higher. We will perform data recovery only after your approval. If you do not agree, we will return the media or dispose of it free of charge.
3. Price Approval
We present a price quote
After diagnostics, we will present you with a binding price quote. Data recovery begins only after your approval – no hidden fees.
4. Data Recovery
We perform data recovery
We start data recovery after your approval of the price and mode, with the recovery process including output verification and determination of recovery success. If technically possible, we create a list of recovered files in HTML format.
5. Verification
We send a list of recovered data
After recovery is complete, we will send you an email with information about success, volume of recovered data and a list of files in HTML format. You can also verify the data in person at our location before payment. After approving the results, we will arrange on which media to load the data — you can provide your own blank media, purchase new from us, or we will store the data on our secure FTP.
6. Data Delivery
We deliver data on chosen media
After loading the data, we will arrange delivery and payment. Recovery can be paid in cash or by card upon personal collection, by COD, bank transfer in advance, or by invoice with payment terms for institutions and partners.
What Our Clients Say
- Fast and helpful data recovery
- Professional work and honest, serious dealings
- Able to recover data that other companies cannot
Posted on GoogleData recovery from a microSD card — all good. It took about a week, price 6,000 CZK.
Posted on GoogleProfessional approach, very satisfied. Fast communication. Everything was done exactly as agreed. Recommended.
Posted on GoogleHuge thanks for recovering data from my external drive. After a fall it wouldn't start and diagnostics found a combination of faults. The diagnosis was done very fast, by the next day. Recovery was estimated at 2–4 weeks — in 14 days I was already picking up a new drive with my recovered data. :-) Quick arrangements, a great approach and real willingness.
Posted on GoogleHuge thanks to DataHelp for a completely professional approach. From the first contact the communication was fast, helpful and very human. I especially appreciate the immediate solution offered, the clear explanation of the whole process and the maximum effort to recover the data. Everything went quickly, without unnecessary delays and with a perfect result. You can tell they really know what they do and the client is their priority. I can recommend this company with a clear conscience.
Posted on GoogleI can recommend DataHelp. Perfect communication, service, helpfulness and willingness. They recovered absolutely all the data. They even promised to keep it for some time. Maximum satisfaction! If you ever lose data, here you have a chance to get it back.
Posted on GoogleThey recovered 100% of the data from a crashed Samsung SSD. Absolutely satisfied, excellent approach. Thank you for the data.
Posted on GoogleHigh probability of a successful recovery 👌
Posted on GoogleGreat service, fast and high quality. They recovered all the data I had lost. I can only recommend.
Posted on GoogleDataHelp is a very professional service. They recovered all my data within 2 weeks. Email communication was pleasant and they always replied very quickly (within a few hours). I'm not glad I didn't have a fresher backup and had to pay such an amount, but thanks to them I don't take away a bad memory from the whole situation. I'm truly grateful for the approach and the result.
Posted on GooglePerfect communication, clear information about the recovery options, and the option to buy a new external drive if needed. The price is higher, but it's the data you want — so you happily pay :) Everything was precise, thank you.
Posted on GoogleI've been coming to them for several years. They've always helped me. They recovered data from laptops even when it looked hopeless. Photos from jobs, video edits, everything. Great approach. Thanks.
Posted on Google100% data recovery success, and since our data wasn't backed up due to our own carelessness, only thanks to the company's perfectly done work can we again enjoy all our stored files, especially the photos. Afterwards we left nothing to chance and everything is now kept in extra copies. Thank you very much.
Posted on GooglePerfect and fast service — salvation for my hard disk and the data on it. Customer-friendly all the way!
Posted on GoogleGreat experience! An old, broken external drive was fixed and family photos saved, with kind and quick dealing. Highly recommend.
Posted on GoogleAmazing people!
Write to Us
Visit Us or Contact Our Partners
Drop off your device at our headquarters or one of our certified partner locations.
Prague
Central LabDataHelp s.r.o.
Vienna
Drop-off PointKreml & Co GesmbH
Bratislava
Drop-off PointPRO.Laika spol. s r.o.