Lost data on your iPhone, iPad, MacBook or iMac? We'll help you recover it, whether the problem is mechanical damage, encryption, or HFS+ file system.
Lost important data or has your Apple device been damaged? We are here to help. Our data recovery services cover devices like iPhone, iPad, MacBook and iMac. We can reliably recover data even in cases where data seems irretrievably lost.
Apple users have the advantage of Time Machine, which allows automatic and regular data backup. Before contacting us, we recommend checking whether lost data is backed up using Time Machine – it may be an easy path to quick recovery.
For devices with SSD drives (especially MacBooks) we work with access through special data connectors. Apple uses proprietary connectors like Lightning and MagSafe or recently also USB-C. Our laboratory is equipped with the necessary adapters for working with all current types.
Data loss on iPhone or iPad is usually caused by user error, memory failure, or unexpected iOS problems.
Apple device data recovery can take from several hours to several weeks, depending on the type of failure and device specifications. iPhone data recovery usually takes tens of hours, with time requirements varying by model (e.g., iPhone 6 to 15). For iPad, recovery can take several days to weeks, regardless of device type (Mini, Air, or Pro).
Apple device data recovery can be challenging and has a lower success rate, especially due to double encryption. For recovery to be possible, the device must not be reset to factory settings.
We start by creating an image of the memory space, which brings us closer to the data in the device's memory.
Most Apple notebooks use a unique file system HFS and HFS+ (Hierarchical File System), which is based on FreeBSD. This system is designed to be more powerful and stable than file systems used in Windows, for example. Thanks to its robustness, HFS+ can function even with minor errors without the system crashing immediately. However, if physical disk damage occurs, the HFS+ file system can collapse, making data recovery significantly more difficult.
From the user's perspective, this problem often manifests as the device not starting up again after shutdown or becoming unresponsive. In many cases, so-called "boot loop" (cyclic restarting) may occur, where the device continuously loads but does not start the system. This condition is usually caused by compromised HFS+ file system integrity. Even in these cases, we can help – we use special tools and techniques that allow us to work directly with the damaged file system structure and recover data that would otherwise be inaccessible.
iMac and Mac mini are popular desktop computers that combine performance with elegant design. Older models use classic 3.5" or 2.5" hard drives (HDD), while newer models are equipped with fast SSD drives or combined Fusion Drive. Modern iMacs with Apple Silicon chips (M1, M2, M3, M4) have SSD directly on the motherboard, requiring a specific approach to data recovery.
Fusion Drive combines SSD and HDD into one logical volume. When one of the disks fails, access to all data can be lost. Our laboratory can reconstruct data from both parts of Fusion Drive and restore the file system structure.
Compact Mac mini and powerful Mac Studio use internal SSD drives. On older models, SSD can be removed, on newer ones with Apple Silicon, storage is soldered. We specialize in data recovery from both types, including T2 chips with encryption.
Apple devices use their own file systems that differ from Windows (NTFS, FAT32) and Linux (ext4). Knowledge of these systems is key to successful data recovery.
Older file system used since Mac OS 8.1. Excels in stability and reliability – can function even with minor errors without crashing. Used mainly on older Macs with HDD drives. When physical disk damage occurs, however, the entire HFS+ structure can collapse, complicating recovery.
Modern file system introduced in macOS High Sierra (2017), optimized for SSD and flash memory. Offers native encryption, file cloning, and snapshots. APFS is the default for all newer Apple devices including iPhones and iPads. Data recovery from APFS requires specialized tools.
Apple devices often use hardware encryption (FileVault on Macs, Data Protection on iPhones/iPads). For successful data recovery, you must know the access password or have access to Apple ID. Never reset the device to factory settings – this destroys the encryption keys and data will be irretrievably lost.
Apple products make up approximately 10% of all media we recover in our laboratory. We have extensive experience with all generations of iPhones, iPads, MacBooks, and iMacs – from the first models to the latest devices with Apple Silicon chips.
Apple uses proprietary connectors that change regularly. Our laboratory has all necessary adapters and if needed, we can manufacture additional ones ourselves. We can connect and diagnose any Apple device.
Further use of a damaged device can significantly reduce the chance of successful data recovery. Do not connect iPhone/iPad to computer, do not attempt reset or system update.
Before contacting us, verify whether lost data is backed up. Time Machine (for Mac) or iCloud (for iPhone/iPad) may contain a copy of your files. If backup does not exist or is incomplete, proceed to the next step.
Order diagnostics online or by phone. Our courier will pick up the device anywhere in Europe for €45 (includes diagnostics). After diagnostics, we will tell you the exact price and chance of successful recovery – you only pay on success.
Warranty after data recovery: Warranty service can be claimed on Apple products after data recovery – our intervention does not affect the warranty unless the media is mechanically damaged.
Contact us at the phone number or email below, place an order for data recovery directly, or visit us in person at our company headquarters.